/// dream the journey

Uhaul packed up and ready to roll out of Owasso on the way to Frisco. A normal 4 hr. drive probably becomes a 5 hr. drive with the Uhaul pulling my car, but it will be over quick. The iPod is ready and I got some phone calls to make on the road. It won't be bad.

So ready to get everything unpacked and get settled in.

Pray for us to have no more issues with anything. I also have an interview on Thursday. Everything is finally coming together.

Customer service is fulfilling your commitment and promises to the customer... not adding extra requirements to the customer that are not included in the signed paperwork or excusing your mistake by placing blame on the customer.

Geez. I'm so frustrated right now.
Some places just don't get this and would rather tell the customer they are wrong instead of admitting they could be wrong.

The irony is, places like this lose business and don't have loyal customers.
I love that Starbucks has a "just say yes" policy. I wonder how often they have to "just say yes," but it sure goes a long ways in their customer service. No wonder they have so many loyal customers.

Aghh. I'm so frustrated.

Continuing my read through Genesis this morning about Joseph realizing the dream that God had given him had finally come through in Genesis 42:9 when his brothers bowed down to him.

The tendency is when we are young, what God speaks to us often creates pride. It did for Joseph. He was quick to tell everyone about how he was going to rule... and not just rule, but rule them. That one never goes over well quite so well.

The dream that Joseph had of his brothers bowing down to him was bigger than Joseph ruling them. It had everything to do with Joseph being in a position to be used by God to save others.

I think it's probably like that for most of us. We love to think we've got the new solution or we are going to be a great leader when God speaks things to us. And that's ok to dream about being a great leader and helping others as long as it is channeled in the right direction. But what Joseph didn't see and we don't either a lot of times is God's dreams for our lives aren't so much about us as they are about Him and others.

They are all about God using us to save and impact others.

So, dream big. But allow God to keep you humble. Because the dreams aren't about you, but about God's through a humble individual.

It's been a little bit of a process, but a little easier than I thought. All my favorites have been added, iTunes set up, iPod reformatted, and my external hard drive reformatted and partitioned for Mac and Windows use.

I think I'm completely switched over. Now back to my job.

Chick-Fil-A is a great organization with a great chicken sandwich and some of the best BBQ sauce I can find. Although I'm a big fan of Chick-Fil-A, honestly I'm getting tired of fried foods in general. Nonetheless, a great family environment with some of the best fast food.

Ben Arment had a post today that resonated with me. Thought I'd pass it along.

"We had an executive from Chick-Fil-A visit yesterday to talk about leadership. He said something fascinating about their company...

- The average fast food store does $800,000 a year
- McDonalds, the clear frontrunner, does $1.9 million per store
- Chick-Fil-A, which is closed on Sundays, does a shocking $2.8 million per store

He wasn't trying to criticize McDonalds, but said the golden arches had violated something sacred on their way to the top, which has adversely affected their revenue."

Go to Ben's blog to read the rest and find how McDonald's mindset is one that is often found in churches.

Ministry really is all about fully committed disciples of Christ.